How to check a website before accepting it from the contractor?
Acceptance is not “does it look nice on the vendor’s laptop”. It is checking that the site works on your phone, collects enquiries, has useful content, can be maintained, and that support scope is clear.
Contents
- Phone and responsiveness
- Forms and contact
- Content and offer
- Indexing basics
- Access and handoff
- Domain, hosting, HTTPS
- Analytics and consent
- Post-launch support
- Short checklist
- Next step
Phone
Open the site on your own phone: usable menu, visible offer and CTA, tappable phone/email, no overlapping buttons, stable layout while images load.
Forms
Send a real test submission from phone and desktop. Confirm validation, success message, actual delivery to inbox/CRM, correct auto-replies, and that anti-spam is not blocking normal users.
Content
Can a visitor tell what the company does in seconds? Do service pages describe scope, audience and next step? No placeholders? Correct company details? Authentic testimonials published with consent?
Indexing
Unique titles, one meaningful H1, sitemap ready for Search Console, no accidental noindex on offer pages, redirect map if migrating. See Google's Get on Google. This is technical readiness, not a ranking promise.
Access
Hosting/platform, DNS/registrar, code export if agreed, CMS, Search Console and analytics ownership on the company side, credentials in the company password manager.
Domain
Valid HTTPS, consistent www/non-www without loops, email still working after DNS changes, documented records.
Analytics
Configured tool after consent, tested form/phone events, consent banner as agreed, owner access for the company.
Support
Written warranty window, bug vs new feature, response time for form outages, who updates content/dependencies, optional uptime monitoring.
Checklist
- [ ] Phone: menu, CTA, tappable contact
- [ ] Form: test send + delivery
- [ ] Content: offer, company data, no placeholders
- [ ] SEO basics: titles, H1, sitemap, no accidental noindex
- [ ] Access: hosting, DNS, CMS, analytics owned by the company
- [ ] Domain: HTTPS, redirects, email
- [ ] Analytics and consent tested
- [ ] Support scope written down
Next step
See how to build a website step by step and website development. For an existing site before modernisation, contact us or read why a site does not generate enquiries. A short written brief is enough to discuss scope and constraints before a quote.